Warranty

1 year warranty

All Glow Theory purchases made directly from our website or authorized retailers are covered by a 1-year limited warranty. To file a warranty claim, please provide proof of purchase and contact hello@glowtheory.co.nz for assistance.

 

Exclusion to the Warranty

Warranty does not cover products damaged by the following:

  • Malfunctions caused by misuse or abuse, improper operation or maintenance, or other conditions not arising from defects in Product material or workmanship.
  • Malfunctions or failure caused by accidental or intentional damage.
  • Any transfer or assignment of ownership to any third party.
  • Any other conditions beyond our control.