Our Glow LED Mask Pro has 3 colour settings with 4 different wavelengths. Red(630nm)+Near-infrared(850nm) is best for anti-aging, reduce fine lines and wrinkles, Near-infrared wavelengths penetrates the skin on a deeper level for intensive cellular repair. Blue(415nm) is best for acne prone skin, targets acne-causing bacteria to help reduce breakouts and inflammation. Amber(605nm) is to improve skin tone and help reduce redness, calm sensitive skin.

LED light therapy is scientifically proven skin treatment and its efficacy has been acknowledged in medical field for a long time. Like any skincare, consistency is the key to get the optimal results. We recommend to use the device 15 minutes a day everyday to see the best result.

absolutely yes, the skin observes active ingredients of the skincare products more efficiently after LED light therapy. We recommend using the mask before applying any products and as an addition to your existing skincare routine.

LED light therapy is painless and non-invasive treatment that has no downtown after every treatment. LED light do not emit UV light that causes sunburn or skin cancer.

We are happy to offer 30 Days Money Back Guarantee 

For the LED Mask purchased from our website, we offer 30 days money back guarantee. If you try our product and not satisfied with your results by the end of 30 days period, simply request a return, send the product back to us, and we'll issue a full refund.

Please read and understand our terms and conditions below:

1. To be eligible for a 30-day money back guarantee , you must have proof of purchase from Glow Theory.
2. Make sure the product & packaging must be in new condition. If a product is missing, box is damaged or not in restockable condition we cannot provide a refund. Refunds can only be issued to the method that was used to pay for the order. 
3. To initiate the return, email us the details below, 
   Name:
   Address:
   Email address:
   Order Number/Proof of Purchase:
   Reason for return:
4. Once approved, return the product (in their original packaging and all components) via traceable mail service within 30 days from the date of purchase to the address provided by our customer care representative.
5. Once your item is returned and inspected, the product's purchase price will be refunded to you. Please note that actual postage costs for the sending and returning of the product(s) are the full responsibility of the claimant and, unfortunately, are not refunded.

All steps above must have been actioned to be eligible for a refund under 30-days.

This policy excludes returns without proof of purchase.

*The most significant determining factor for a successful treatment is simply consistency, using the product as advised, and for the recommended period of time. 

We reserve the right to decline a refund if the request does not adhere to our policy.

1 year warranty

All Glow Theory purchases made directly from our website or authorized retailers are covered by a 1-year limited warranty. To file a warranty claim, please provide proof of purchase and contact hello@glowtheory.co.nz for assistance.

 

Exclusion to the Warranty

Warranty does not cover products damaged by the following:

• Malfunctions caused by misuse or abuse, improper operation or maintenance, or other conditions not arising from defects in Product material or workmanship.
• Malfunctions or failure caused by accidental or intentional damage.
• Any transfer or assignment of ownership to any third party.
• Any other conditions beyond our control.